Privacy Policy

This Privacy Policy (“Privacy Policy”) describes the types of personal information that Electronic Commodities Exchange, L.P. (d/b/a Ritani), as well as any of its parents, affiliates, or subsidiaries, (“Ritani”, “us,” our” or “we”), may collect about you in the context of your use of use of, and access to, the Ritani Website(s)s located at https://ritani.com or on any other affiliated website where these terms appear (“Website”) and the features and functionality thereof (the “Service(s)”), the purposes for which we use the information, and the circumstances in which we may share such information.

When you visit the Website, we collect certain personal information about you. As used in this Privacy Policy, “personal information” means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, to you or your household.

COLLECTION OF PERSONAL INFORMATION

The categories below describe the personal information we collect about you and the sources from which we collect those categories of personal information.

Personal Identifiers: email address; telephone number; postal or delivery address
Source of Information: you

Account Information: name, email address, password, postal address, delivery address, phone number, employer
Source of Information: you

Device and/or Online Identifiers: IP address; session ID; session timestamps
Source of Information: you; devices associated with you; third party information providers

Internet, Browser, and Network Activity: clickstream website tracking information; data related to user browser activity, including browser visits, page views, visits, and unique visitors data; and cookies or other similar technologies
Source of Information: you; devices associated with you; third party information providers

Log Information: Information automatically recorded by our servers, including but not limited to, your Internet Protocol address, operating system, browser type and language, referring URLs, access times, pages viewed, links clicked and other information about your activities on the Website
Source of Information: you; devices associated with you; third party information providers

Mobile Device Information: hardware model, operating system and version, unique device identifiers, and mobile network information
Source of Information: devices associated with you; third party information providers

Cookies and Other Tracking Technology Information: See section below entitled “Cookies and Other Tracking Technologies” for a description of what cookies or other tracking technology may be employed on the Website.
Source of Information: devices associated with you; third party information providers

Location Data: Region, country and city/municipality
Source of Information: you; devices associated with you; third party information providers

Payment Date: Payment card number, name on card, billing address, phone number, card security code and expiration date
Source of Information: you

Professional, Employment or Educational information: Employer and employment status; Educational information that is not publicly available or personally identifiable, as defined in the Family Educational Rights and Privacy Act (20 U.S.C.§1232g, 34 C.F.R. Part 99)
Source of Information: you, when you may inquire with us about employment or franchise opportunities; third party information providers we may use to validate information submitted in conjunction with an inquiry or application for employment

Inferences Drawn from other Personal Information: Inferences drawn from any of the information identified above to create a user profile reflecting user preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
Source of Information: you; devices associated with you; third party information providers

USE OF PERSONAL INFORMATION

We may use your information for the following purposes:

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Return Policy

Ritani offers a 30 day return policy. If you are not fully satisfied with your purchase for any reason, you can return it within 30 days for a full refund or exchange. Simply contact our Customer Service Team at care@ritani.com or via phone at 888-974-8264. We will provide you with a prepaid, fully insured FedEx return label.